Privacy Policy

1. Introduction

Welcome to FreshPromo Storage ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy applies to our website and governs data collection and usage in accordance with the applicable laws of Bangladesh.

By using the FreshPromo Storage website, you consent to the data practices described in this statement.

2. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about our home organization products or when you contact us. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use.

The personal information we collect may include the following:

• Contact Data: Name, email address, and shipping/billing address.
• Order Data: Details about the storage containers, organizers, and solutions you purchase from us.
• Technical Data: IP address, browser type, device identifiers, and browsing behavior on our site.

Please note: As a strict policy and to simplify communication, we do not collect, request, or store customer phone numbers.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To fulfill and manage your orders, payments, and returns.
• To deliver administrative information to you, such as product updates or policy changes.
• To respond to your inquiries and offer support exclusively via email.
• To improve our website functionality, layout, and home organization product offerings.

4. Data Security

We implement industry-standard security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to request access to the data we collect from you, change that data, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request to our support email provided below.