Terms and Conditions

Last Updated: January 2026

Welcome to FreshPromo Storage. These Terms and Conditions govern your use of our website and your purchase of home organization and storage solutions from us. By accessing our website, placing an order, or interacting with our brand, you agree to be bound by these terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. General Conditions

FreshPromo Storage operates exclusively within Bangladesh, catering to homeowners and families seeking efficient home organization systems. We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks.

As part of our commitment to maintaining a streamlined, digital-first operation, we do not operate phone support lines. All official communication, customer support queries, and order inquiries must be directed to our designated support email address or through our official website contact forms.

2. Products and Services

We have made every effort to display as accurately as possible the colors, textures, and dimensions of our storage containers, organizers, and home organization solutions. However, we cannot guarantee that your computer monitor's display of any color will be completely accurate.

• All product descriptions and pricing are subject to change at any time without notice, at our sole discretion.
• We reserve the right to discontinue any product at any time.
• Any offer for any product or service made on this site is void where prohibited.
• We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

3. Orders, Pricing, and Billing

Prices for our products are listed in Bangladeshi Taka (BDT) unless otherwise noted. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail address provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. Shipping and Delivery in Bangladesh

We currently coordinate deliveries within Dhaka and selected regions across Bangladesh. Delivery times are estimates and commence from the date of dispatch, rather than the date of order. FreshPromo Storage is not liable for delays caused by local courier services, weather conditions, or situations beyond our direct control. Accurate delivery addresses must be provided during checkout to prevent misrouting.

5. Limitation of Liability

In no case shall FreshPromo Storage, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.